Salem Tube International
Salem Tube International in Northumberland had been contacted by an oil refinery, preparing for shutdown in Singapore due to a production problem. Our customer had the stock waiting in their warehouse and were able to have them packed and ready to ship.
The goods consisted of 16 wooden cases measuring 10 metres long. The total weight of the shipment was 37000 kilos.
- The operations team at Inter Global Forwarding worked closely with agents at airlines to ensure the customer received the very best service level.
- The cargo was collected from the customer’s premises and delivered straight to London Heathrow via our dedicated vehicles.
- The cargo underwent security screening and was loaded onto a direct flight to Singapore.
- Our agents in Singapore acted quickly and efficiently, on arrival of the goods, and assisted with customs clearance and delivery to the customer.
The stock was delivered on time and ensured that the refinery did not have to go into shutdown. Our client was incredibly happy with the services offered by Inter Global Forwarding and the speed in which the freight was delivered.
Inter Global will always deliver an efficient service when we need it most. They deal with both our standard and difficult shipments seamlessly with informative and personal customer support always available.